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TRACERA POLICY

Privacy Policy

TRACERA is committed to protecting your privacy when using the TRACERA traceability platform, including websites, applications, API services, and other products based on blockchain platforms or integrating artificial intelligence (AI). This privacy policy explains how we collect, use, store, and protect your information. By using the Service, you agree to the policies outlined in this document.
1

Information We Collect

We may collect the following types of information when you use the Service:

  • Personal Information: Including name, email address, phone number, or other detailed information you provide when creating an account or contacting us.

  • Blockchain Data: Public wallet addresses and blockchain transaction history, stored publicly on blockchain networks.

  • Usage Data: Information on how you interact with the Service, such as IP address, device type, operating system, and platform activity.

2

Purpose of Information Use

We use the collected information to:

  • Provide and improve the Service, including processing transactions, customer support, and enhancing user experience.

  • Ensure security and legal compliance, such as fraud detection or responding to requests from competent authorities.

  • Send notifications, updates, or marketing information (if you have agreed to receive them).

3

Information Sharing

We do not sell or rent your personal information. Information may be shared in the following cases:

  • With third-party service providers supporting the operation of the Service, such as data storage or payment processing, provided they adhere to strict security measures.

  • When required by law, competent authorities, or to protect the legitimate interests of TRACERA.

  • Public blockchain data (such as wallet addresses) is inherently available on blockchain networks and is not considered personal information.

4

Security and Data Storage

We use modern encryption technologies and advanced security measures, including blockchain, to protect your personal information. Data is stored as long as necessary to provide the Service or as required by law. However, no system is completely secure, and you should protect your own login information.

5

User Rights

You have the following rights regarding your personal information:

  • Access and Modification: Request to view or update your personal information.

  • Deletion: Request to delete personal information unless its retention is required by law.

  • Opt-out of Marketing: Unsubscribe from marketing communications at any time.

6

Changes to Privacy Policy

We may update this Privacy Policy at any time. Changes will take effect immediately upon posting on the website or notification through the Services. Your continued use of the Services after changes have been made constitutes your acceptance of the new policy.

TRACERA

Platform for traceability, identification and authentication of agricultural data on Blockchain for producers, cooperatives, businesses and supply chain operators.

081 213 4343 - 090 133 1839
contact@miraway.vn
https://mirawaygroup.com
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HEADQUARTERS OFFICE

Hanoi (HN) headquarters:

Building C18, Lane 655 Lac Long Quan Street, Tay Ho, Hanoi City

City Branch. Ho Chi Minh (HCMC):

211, 9A Trung Son Street, Binh Hung, Binh Chanh, City. Ho Chi Minh.

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